If you would rather speak with a live operator to learn how to apply for a visa and make your appointment, please use one of the following methods.
Call and pay for the service via your telephone provider:
Within Germany: 0900 1-850055
(Calls through the German land line cost EUR 1,86/min. Mobile phone provider might offer different tariffs. Please check with your provider for detailed information.)
Call and pay for the service using a credit card:
Outside Germany: 49 (0)9131-772-2270
You will be charged for the long-distance call and a EUR 15 service charge will be billed through your credit card. This servcie is only available in English.
Call Center Hours of Operation:
Monday through Friday from 7 A.M. to 8 P.M. Central European Time, except on German holidays.
When calling, you must have the passports of all applicants available.
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